Frequently Asked Questions

WHERE CAN I BUY YOUR PRODUCTS?
Currently, all Le Noireee products are only available online via our website Le Noireee

DO YOU ACCEPT PHONE ORDERS?
Unfortunately, we do not accept orders by phone.

HOW DO I PLACE AN ORDER ON LE NOIREEE
Ordering on Le Noireee is easy and safe. Once you have found the item you would like to purchase, click on the “Add to Cart” button to place it in your shopping bag.
Proceed to checkout and follow the directions through the checkout process to complete your order.
Your order will not be placed until the end of the checkout process when you provide your credit card information and successfully pay. 

WHAT TYPE OF PRODUCTS DO YOU HAVE AVAILABLE?
We have a variety of lifestyle products like art pieces, home decor pieces, and cute stationery items. Our fragrant candles, journals, and functional art pieces are perfect for making your space feel more homely.
Le Noireee also designs and sells cute and fun urban wear, and if you need a casual outfit for a fun hangout date - we got you.  Our stylish jewelry, handbags, and accessories are specifically curated to suit your luxury look. Each product is our love letter to you. 

I REALLY LOVE YOUR PRODUCTS, CAN I PURCHASE BULK ORDERS FOR SOUVENIRS/GIFT ITEMS?
Yes, please! Kindly send us a message via this link

WHAT TYPE OF JEWELRY DO YOU SELL?
Our jewelry is made from stainless steel and is non-tarnish, waterproof, environment-friendly, and hypoallergenic. Hence, they are durable and long-lasting. We have everything you need; earrings, ear cuffs, nose rings, rings, necklaces, and bracelets.  Each piece is a work of art and designed to make a statement. We know that you would totally love our jewelry pieces.

ARE YOUR CANDLES SAFE TO USE?
Le Noireee's handmade eco-friendly candles, made from soy wax, are created using the recommended industry standards and tested for safety. They are non-toxic and clean-burning candles. In addition to their long burn times, even when they aren't burning, each candle has an amazing fragrance you'd love. Le Noireee's biodegradable candles are easy to clean using soap and water.
As with all candles, kindly follow the safety rules for candles which will be sent along with your order to ensure safeness. 

I'M LOOKING FOR GIFT ITEMS; DO YOU HAVE ANY RECOMMENDATIONS?
We have a lot of products that are perfect for your loved ones. Our classic, casual & urban fashion items, jewelry, handbags & accessories, art, and home decor items, not forgetting our cute journals and stationery, are perfect gift items and reminders to let your loved ones feel special.
We can't wait to be part of your love letter.

IS IN-STORE PICKUP AVAILABLE FOR ORDERS MADE ON LE NOIREEE
Yes, you can pick up your orders from Le Noireee's base address. Select Local Pickup during checkout, and we will forward the address to you and our available times so you can pick up your order.

ARE PRICES ON LE NOIREEE SUBJECT TO CHANGE
Prices are subject to change without notice. Please note that you will be charged the price for the item you purchase as listed on the day of purchase.

HOW LONG DOES IT TAKE TO FULFILL A CUSTOM ORDER?
Custom orders are typically fulfilled between 1-5 working days. However,  depending on the type of custom order request, you will be emailed an estimate of your order completion date.

WHAT PAYMENT METHODS DOES LE NOIREEE ACCEPT?
We currently accept MASTERCARD, VISA, and VERVE cards. If you encounter any problem making payments, kindly send an email to us via support@noireee.com

IS SALES TAX CHARGED ON MY ONLINE ORDER?
During checkout, applicable taxes are applied based on the state of your shipping address.